1300 CCINSURANCE (1300 224 678)

CURIOUS?

Our Story

Our world of work revolves around our clients insurance needs.

Care. It’s at the heart of everything we do®.

Our Brand reflects our fresh and collaborative approach for engaging in general insurance business. We are all about providing “Careful Crafted Cover”™

Community & Commercial Insurance Services safeguard business by identifying, developing and implementing insurance solutions appropriate for clients workplace and workforce needs. We work with and for our clients throughout the term of an insurance policy and serve as an advocate at the time of any claim.

As a Corporate Authorised Representative of industry award winning Insurance Advisernet Australia, we have access to an extensive network of relationships across the insurance market. Our service is empowered by the efficiencies of the Insurance Advisernet systems we use, to produce the quality documentation we share. We are committed to continual professional development and strengthening the skill and expertise provided by our team.

We love working with and for Community Service Organisations, Not For Profit Associations, Aboriginal Corporations and Commercial Business Enterprises across the Country.

Our Principal, Lisa Izydorski,  has been an Authorised Representative of Insurance Advisernet since 2010, diligently serving clients in the Community Services and Commercial Business Sectors.  With a special interest in what the term “place” means to individuals, families, communities and business,  Lisa created our Brand to define the “place”  in the world of insurance where we connect best.   Our Brand gives our work a real sense of meaning and purpose.

In these unprecedented times with unusual insurance industry challenges, the launch of “Community & Commercial Insurance Services”  as a new Brand in 2021 has been a testament to Lisa’s commitment and tenacity as an innovative leader.

Our Service Model – Careful Crafted Cover®

Our CAREFUL Approach

All of our interactions matter.

We try to be

C ONSISTENT

A TTENTIVE

R ELIABLE

E  ARNEST

F  OCUSED

U NDERSTANDING

L ISTENABLE

Our CRAFTED Process

 We aim to

CONNECT in our COMMUNICATIONS so we can COMPILE an accurate and COMPREHENSIVE snapshot and understanding of your business in the CONTEXT of our insurance services, to CLEARLY guide our intentions and objectives. We will COMMIT to CONTINUOUSLY review and refresh this during the course of our connection.

your current insurance policies and claims history, as well as your funding or contract requirements and form an understanding of your appetite for risk.  Our goal is to create a RISK PROFILE to provide advice on RISK TRANSFER and support you  by sharing our knowledge and resources in RISK MANAGEMENT. 

as your Insurance ADVISER and with your instruction,  strategically APPROACH select insurance markets at carefully appointed times with ACCURATE disclosure of information from the Risk Profile Guide we have  created,  relevant to the particular policy/ies we ASSESS that you need.  Our goal is to seek insurance quotations for those classes of insurance and provide you with options, choice and APPROPRIATE ADVICE,   while being ATTENTIVE to the details and premium price point that you need us to achieve.  Being mindful that Insurers may sometimes require additional documentation in the process, which we will ASSIST and ADVISE you how to arrange or provide.

the most suitable and best priced insurance covers to suit your FINANCIAL situation while remaining FOCUSED on time limitations and what matters most to you.

an annual insurance program with complementary policies to  eliminate potential gaps in cover and/or risk exposures that are specific for you.

the fine print and detail of our recommendations in a clear way that you will understand to EMPOWER you to make confident choices and informed purchase decisions. We will act on your instructions to EXECUTE policy arrangements that you ultimately choose and discuss EXPECTATIONS.

our agreed objectives and provide compliant and accurate insurance DOCUMENTATION.  In the event of a subsequent claim circumstance, we will DELIVER on the promise of the applicable insurance policy.  We will be there with you DURING the process  every step of the way.

Our COVER Promise

We will

C     be CANDID in our communications

O     be pro-active in our ONGOING support

V     provide VALUE in service

E     share our EXPERTISE and knowledge generously

R     always RESPOND in a timely manner

Our Team

Lisa Izydorski

Chief Cover Consultant

AR 395795, Dip Fin Serv (Ins Brok) (Gen Ins),
NIBA QPIB, BA, Grad Cert (NFP Leadership & Management)

As our Principal, Lisa has particular expertise and capability with helping Boards and Executives manage and protect their organisations Purpose, People and Property. Her combined passions and contributions to the Insurance and Community Sectors have credited her with a reputation for being an “Insurance Adviser with a twist”.

Lisa’s professional career has taken a pathway over 25 years through Claims, Compliance, Risk Management, Portfolio Management and Operations Management. She has worked across the Insurance Sector with Corporate Australian Insurers, a Not For Profit Financial Institution and several privately owned General Insurance Broking practices. 

Curiously, as well as being awarded Double Diploma’s in General Insurance and Insurance Broking, Lisa has completed tertiary academic studies in Social Welfare, Anthropology and NFP Leadership &  Management.

She works actively across all aspects of the business and especially enjoys opportunities for regional trips with family and caravan in tow, meeting with clients in their communities. Lisa is a creative and craft maker too.

Katy Vitthayasoontonvong

Customer Care Consultant

AR 413544, MACC, MFN

Katy manages the administration of our clients complex insurance programs and is extremely efficient in compiling the detailed insurance documentation we are obliged to share. She has an impressive skill set in systems use and is also developing her claims expertise.

Katy completed tertiary studies in Accounting and Finance before embarking on her 15 years+  experience in the Insurance Broking Industry, for the most part as an Authorised Representative of Insurance Advisernet.  She has particular interest in Association Liability, Business, Motor Vehicle and  Workers Compensation Insurance.  

With a young family and active community interests, Katy is always positive and courteous in her interactions and enjoys the diversity in our work which each day brings.

LISA BARNES

Customer Care Consultant

Lisa supports our operations with her excellent customer care and business administration skills. Lisa is currently completing her Tier 2 Insurance Broking course to refresh her earlier working career knowledge. She is extremely organised and is a great office administrator.

CONCIERGE

Our Concierge supports our day to day business
operations with his friendly smile and kind attention

IA OFFICE TEAM

Insurance Advisernet Head Office assists our operations with their valuable and efficient Accounts, Compliance, Training support and Administration services.

RECRUITMENT

Community & Commercial Insurance Services is part of the C & C Insurance Group Pty Ltd and is a growing business.  If our Brand and “Careful Crafted Cover®”  service model appeals to your career interests, please reach out to us to discuss employment opportunities.

Interested in our Services?